Help for Self-Purchasers

Find resources to and information about receiving your OSHA 10 card, purchasing CareerSafe, and how to use CareerSafe's unique online features.
Why Can't I Login?

Why Can't I Login?

Are you having trouble logging into your account? Get Help Here >>
Order a New OSHA 10-Hour Card

Order a New OSHA 10-Hour Card

If you have lost your previous OSHA 10 card, you can order another. Learn How >>
How to Access CareerSafe Study Guides

How to Access CareerSafe Study Guides

Read the study guides that are customized for your specific course. Learn How >>
How to Get Your OSHA 10-Hour Card
Learn how to track and monitor your students and print grade reports.
Printing Your Completion Certificate
Learn where to find and how to print your certificate.
How to Navigate CareerSafe Courses
Using CareerSafe is simple and easy!
Course Troubleshooting
Is your course frozen? Videos not playing? Seat timer not counting? Learn how to fix course related bugs here!
I Failed My Test, What's Next?
Learn what to do and prepare for next time!
How to Contact CareerSafe
The CareerSafe Help Desk is avaiable 7 days a week.

Find answers to most commonly asked questions.

Why do I need to provide a shipping address?
This is the address to which OSHA 10-Hour cards will be mailed upon successful course completion.
How do I order a new copy of an OSHA 10-Hour Card?
I have visited each module page in a topic. Why is the topic assessment still disabled?
Why is my seat time not counting appropriately?
I have received a passing grade on the Final Assessment, so why can't I take the Course Survey?
Why are videos not playing on my Chromebook?
When will I get my OSHA 10-Hour card?
What browsers are supported?
Why do I keep getting a "Login Attempt Failed" error message when trying to login to the CareerSafe Campus?
What browser settings are required to run the CareerSafe program?
Where does CareerSafe get the information for the courses?
What is the refund policy?
How can I view my own transcript?
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