Seat and License Management

Seats are tied to the organization or team they are purchased for and are shared among all related groups and subgroups. This means top-level group administrators do not have to allocate seats to specific instructors or groups.

Administrators can view and enroll students in available seats in the Seats Tab of the Manage Group page.

Note: The Seats Tab is different from the Manage Seats page, which is available to organization and team administrators. This feature is used to view seat distribution and expiration and is discussed in further detail below.

What are the types of seats?

Single Course Seat

This type of seat provides access for one person to a single course. An example of this type of seat is OSHA 10-Hour Construction.

Multi-Course Seat

This type of seat provides access for one person to multiple courses. There are two types of multi-course seats.

• Multi-course, single enrollment — a single seat in one course from a library (e.g., a seat in the OSHA 10-Hour Library that allows a student to be enrolled in one variant of OSHA 10-Hour, selected at the time of enrollment)
• Multi-course, multi-enrollment — a single seat in multiple courses from a library (e.g., an Employability Skills library seat that allows the student to be enrolled in as many Employability Skills courses as desired)

Note: A helpful way to understand the difference between multi-course seat types is to think of a multi-course, single enrollment seat as a movie ticket to see a single movie from the available showings at a theater, whereas a multi-course, multi-enrollment seat is a streaming subscription that allows access to all movies in the service.

How do I purchase seats?

Seats can be purchased through the CareerSafe Catalog.

Pricing and product options are based on your account type (e.g., K-12 educational institutions will have access to discounted pricing and education-only products. Learn more about Course Purchasing.

Note: If an account has discounts available, they will automatically be applied at checkout.

How do I exchange seats?

If a student is enrolled in a course in the OSHA 10-Hour Library product, you can unenroll them from that course and enroll them in a different course in the library if the following conditions are met:

• the enrolled student has completed less than 50% of the course content;
• the student enrolled in the seat has not previously had the course reset.

Do my seats expire?

• A non-license seat can expire if no student is enrolled in it before the enrollment period ends.
• Seats with the earliest Enrollment End Date will automatically be used first when enrolling. This is irregardless of which order the seats were purchased under. Seats are assigned to the team or organization, and enrollments within a group in the team/organization will always assign the oldest seat available first. 
• Seats assigned to enrolled students will not expire, as long as the student is enrolled. You cannot unenroll a student once the Enrollment End Date has passed, and the enrolled student can continue their training.
• To view when seats you have purchased will expire, reference the Expiration Tab section below.

How do I see which groups are using the seats?

Available to organization and team administrators, the Manage Seats page provides at-a-glance access to information about seat distribution and expiration. It can be accessed from the navigation bar in your CareerSafe Campus by clicking Manage, then Seats.

From this page, you can view and manage seat distribution and expiration per product for your organization or team.

To switch which product or course you’re viewing and managing:

• Click the Switch Products button at the top right.
• Select the product you’d like to view from the drop-down menu and click Submit.
• The page will refresh, and you’ll see the details for the new product you’ve selected.

Distribution Tab

Available to organization and team administrators only. This tab displays all the sub-orgs and sub-groups within your organization (or sub-groups within your team), along with information about the number of seats that sub-org or sub-group has available to them. You’ll also be able to see the source of the available seats and where seats have already been assigned. Below is an explanation of key components of the Distribution Tab:

Available Seats: This number reflects the total number of seats available for use within an organization or sub-org (i.e., District or School). Clicking on the Information icon next to the Available Seats number will provide a breakdown of how many of those available seats were purchased by the top-level organization (i.e., District) and shared to all its subgroups vs how many were purchased and are owned by the sub-org (i.e., School) and its subgroups.

Assigned Seats: This is the number of seats in each organization and group that have had a student enrolled in them and for which the enrollment window is still open.

Note: Seats with a student enrolled in them but for which the enrollment window has closed won’t be reflected in this number, as they are no longer “usable” seats (meaning, if you unenroll the student from the seat, the seat will become expired).

Expiration Tab

Available to organization and team administrators only. This tab provides information about your organization or team’s expiring seats, including the order number those seats are tied to, which sub-org or group placed the order, and how many seats are expiring in each order. Below is an explanation of key components of the Expiration Tab:

Expires On: This is the date on which a group of seats expires, based on the order those seats were purchased in. An orange warning icon next to the date indicates that the expiration date is within six weeks.

Order No: This shows the order number a group of expiring seats is tied to. Clicking the order number will take you to the Order Details page for that order.

Note: If an order number is not clickable, that means you don’t have access to view the order details (i.e., your District placed the order, and you are not a district administrator).

Unassigned Seats: This is the total number of unassigned seats at the organization, team, and sub-org levels.

Expiring Seats: This shows the number of expiring seats per order an organization or sub-org has placed.

A license gives a site (a single geographical business, corrections, or school location) unlimited seats in a group of courses.

• Education (K-12) School Licenses provide access for an entire school year, with the end of the school year defined as June 30 (i.e., a license purchased on August 21, 2024 is good for the 2024/25 school year and would expire on June 30, 2025).
• Business Site Licenses provide access for 365 days from the date of order processing.

How do I assign a license to site/school?

If you purchase a license on behalf of a specific site during the checkout process (e.g., you purchase as an individual school rather than the district), the license is automatically assigned to that site.

Alternatively, if you purchase a license without designating a specific site (e.g., you buy six licenses as a school district rather than as the individual schools), the organization admin can assign those licenses to sites (e.g., the schools the licenses will be used at) via the Manage Licenses page.

• From your navigation bar, click Manage, then Licenses.
• A table will display your available licenses.
• Select a license and click Assign.
• From the modal drop-down, select the site you’d like to assign a license to.
• Click Assign.

Once you have assigned a license, instructors and administrators for that site will be able to assign students to seats.